We released the first remote access tool for printers back in 2020 and called it Remote Technician. It allows you to remotely access your device's web page from anywhere on the planet allowing you to change settings, update firmware, access the device's physical console, and more.
Functionality available through Remote Technician varies by model, based on what functionality the manufacturer has made available through the device's web page.
Every organization has different needs when it comes to reporting. We collect every data point your device supports and you can customize your reports with exactly what you need. Do you bill your customers based on linear-feet color meters and equivalent mono meters? No problem!
Understanding how your customers use their supplies is critical to staying profitable. Print Tracker implements several algorithms to help you understand your customers' supply usage and take proactive action.
Sometimes devices aren't on the network. Print Tracker can collect limited data from USB-connected devices, or using patent-pending technology, it can collect the full suite of data from USB+ devices.
There's a lot more where that came from...
We've just scratched the surface. Print Tracker is packed with industry-leading features including simple quality-of-life features that make things easier.
Has a .NET upgrade ever brought down your entire environment? Fear not! Print Tracker does not use the .NET framework.
Most networks are compatible with Print Tracker out-of-the box. We do not require any special port forwarding configurations in order to take advantage of all the functionality we have to offer.
The Print Tracker data collection agent is supported on Windows, macOS and several Linux distributions including Debian, Ubuntu, and Raspbian.
We’re constantly improving Print Tracker, but that isn’t something that you should have to worry about. All our agents automatically upgrade themselves.
Do you want to install multiple agents on the same network? Not a problem! Print Tracker will automatically cluster multiple agents so they work together to collect data from the same devices without you having to configure a thing!
Struggling to find your devices? Try using the network topology scanner to find all the devices on your network and identify whether they respond to ping, SNMP, HTTP, etc.
Did your customer shut down a printer without letting you know? Each agent maintains a comprehensive status grid of all the devices it’s tracking and any failures in the data collection process.
Print Tracker can talk to any device that supports SNMP and is compatible with all SNMP versions. Is your customer security-conscious and using SNMP v3? No problem!
Easily search for anything, by anything. For example, find a device by ip address, a supply by color, or an alert by serial number. Stop worrying about complicated filters.
Easily identify and correlate your devices across multiple systems using your own asset IDs, locations, serial numbers, and more.
Easily visualize the volume of your devices over time faceted by type (prints, copies, faxes, scans) and color.
Easily visualize years worth of supply consumption across all your supplies at a glance.
Change the resolution status of supply alerts and take notes on your alerts. Statuses and notes are shared across your team.
Arrange your customers in a hierarchy that makes sense for your business. Your hierarchy can be as simple or as complex as it needs to be, there are no limits.
Give your employees and your customers access to Print Tracker. Control what your users are allowed to do using our role-based access control system.
We offer flexible payment options to suit your business needs including pay-by check, credit-card and auto-pay so you don't need to worry about missing a payment.